One Plan That Keeps Your System Watched, Serviced, and Working
Monitoring, inspections, and upkeep rolled into one recurring plan, so the system you paid for still does its job three years from now. Monitoring starts from $24.95 CAD/month — month-to-month, and available for systems we didn't install.
Month-to-month from day one, including systems we didn't install.
Month-to-month isn't a promotion — it's the incentive structure. A provider on a multi-year contract gets paid whether or not your cameras can still see at night. We'd rather keep the pressure on us.
The recurring layer that keeps an installed system honest
Monitoring built in
Every tier includes alarm monitoring through the ULC-listed monitoring station we partner with — the plan starts with someone watching.
Documented health checks
Scheduled checks of cameras, sensors, recording, and batteries, with a written record of what was found and what was fixed.
Firmware & battery cycle
The quiet failures — stale firmware and aging backup batteries — handled on a schedule instead of discovered during an incident.
Priority service
Plan clients go to the front of the service queue, with the same local team that installed and monitors the system doing the work.
The plans
Three tiers of one recurring service: watched, maintained, and covered — quoted per site.
TermsMonth-to-month, no annual app fee, every tier
MonitoringThrough the ULC-listed monitoring station we partner with
PricingMonitoring from $24.95 CAD/month. Tiers quoted per site — device count and scope, not a one-size chart.
| What's included | Essentials | Standard | Complete |
|---|---|---|---|
| 24/7 alarm monitoring (ULC-listed monitoring station) | ✓ | ✓ | ✓ |
| Annual system health check | ✓ | ✓ | ✓ |
| Month-to-month terms, no annual app fee | ✓ | ✓ | ✓ |
| Scheduled on-site inspections | — | ✓ | ✓ |
| Priority service scheduling | — | ✓ | ✓ |
| Firmware update & battery replacement cycle | — | ✓ | ✓ |
| Live video monitoring services | — | — | ✓ |
| Quarterly system reviews | — | — | ✓ |
| All-parts coverage on maintained equipment | — | — | ✓ |
How it works
Assess
A technician documents your system's condition — ours or anyone else's — and recommends a tier.
Choose a tier
You pick the level that fits, priced for your site. Month-to-month from day one.
We watch and maintain
Monitoring runs around the clock; inspections, firmware, and batteries happen on schedule.
Review and adjust
You get the records, and you can move up or down a tier as your site changes.
Installed-and-forgotten is how good systems fail
Most security systems don't fail on installation day — they fail quietly, months later, with nobody watching. A camera dome films over with grime and spider webs until the night footage is a smear. The backup battery in the alarm panel ages out, so the first power cut takes the system down with it. Firmware sits unpatched while the manufacturer fixes the exact vulnerability your system still has. Staff turn over and nobody updates the codes, the contact list, or who's supposed to answer the monitoring station's call at two in the morning. None of these show a symptom until the one night the system was supposed to earn its keep. A care plan exists to catch all of them on a schedule, before they're discovered the hard way.
Three tiers, plainly described
Our plans come in three tiers, and the differences are simple. The essentials tier is the floor every system should have: alarm monitoring through the ULC-listed monitoring station we partner with, plus an annual health check of the whole system. The standard tier adds the upkeep layer — scheduled on-site inspections, priority service scheduling, and a firmware and battery replacement cycle, so the system is maintained rather than just watched. The complete tier adds our live video monitoring services, quarterly system reviews, and all-parts coverage on the equipment we maintain. Each tier contains everything below it, and every tier is priced for your specific site — device count, site size, and what's actually installed — rather than off a one-size chart.
We didn't install it? We can still take care of it
Plenty of businesses are sitting on a system installed by a company that's since gone quiet — no monitoring, no service, nobody answering the phone. Our care plans are available for those systems too. It starts with an assessment: a technician goes through what you have, documents its condition, and tells you plainly what's working, what needs attention, and which tier makes sense. From there the plan runs the same as for a system we installed, on the same terms — month-to-month, no annual app fee, no cancellation games. If we stop earning it, you stop paying it, that month.
Monitoring & Care Plans, in depth.
Here's the uncomfortable truth about security systems: the install is the easy part. The day the technicians pack up, everything works — every camera focused, every sensor reporting, every battery fresh. Then entropy starts. Lenses collect grime and web strands that bloom into glare on infrared night footage. Recording drives fill or fail. Backup batteries age until the first power interruption takes the panel down with it. Firmware sits at whatever version shipped, while the manufacturer patches the vulnerabilities that version still has. And the human layer decays fastest of all — staff leave with codes still active, the monitoring station's contact list points at people who no longer work there, and the person who understood the system moves on without a handover.
Who owns the system's condition after the installers leave
A care plan is the answer to a simple question: who owns the system's condition after the installers leave? Under our plans, we do. Every tier starts with monitoring — alarm signals watched around the clock through the ULC-listed monitoring station we partner with — because a maintained system nobody is watching is only half a service. From there the tiers add layers of upkeep: scheduled on-site inspections, a proactive firmware and battery cycle, priority scheduling when something does need a service call, and at the top tier, our live video monitoring services, quarterly reviews, and all-parts coverage on the equipment we maintain. What the tiers have in common matters as much as what separates them: the same local team that installs systems and provides guards is the team doing the checking, and every visit produces a written record of what was found and what was done.
Essentials, standard, complete
The tier names you see here — essentials, standard, complete — describe what each level does, and the matrix above shows exactly where the lines fall. The honest summary: essentials keeps your system watched and verified once a year; standard keeps it watched and maintained; complete keeps it watched, maintained, and covered, with live human eyes available on your cameras. Pricing is quoted per site, because a four-camera storefront and a forty-camera yard are not the same plan — we'd rather walk your site and quote it straight than publish a number that's wrong for most people who read it.
And the same terms that apply to our monitoring apply to every plan: month-to-month, no annual app fee, no cancellation games. That's not a promotional line — it's the incentive structure. A provider on a multi-year contract gets paid whether or not your cameras can still see at night. A provider on month-to-month terms has to keep proving the plan is worth it, every month, in the condition of your system. We prefer the version where the pressure stays on us.
Who it's for
Businesses with an aging system
A system installed years ago that nobody has looked at since — working, probably, but unverified.
Multi-site operators
One plan, one contact, and one service standard across every location, instead of a different arrangement per site.
Orphaned systems
Installed by a company that's gone quiet — assessed, adopted, monitored, and maintained under one plan.
How to judge a care plan
Ask what's actually scheduled. "We'll come if you call" isn't a care plan — that's a phone number. A real plan names what gets checked and how often.
Batteries and firmware are the tell. These are the two failures that never show a symptom until an incident. If a plan doesn't cycle them proactively, it's maintenance theatre.
Check the contract length before the price. A multi-year term means the provider doesn't have to keep earning the fee. Month-to-month keeps the incentive where it belongs.
Records matter as much as visits. A documented history of checks and fixes is what tells you — and your insurer, if asked — that the system was actually maintained.
Frequently asked questions
What do the care plans cost?
Monitoring starts from $24.95 CAD/month, and that's the only number we publish, because it's the only one that's the same for everyone. The tiers themselves are quoted per site: the price depends on how many devices you have, the size of the site, and what's actually installed — a four-camera storefront and a forty-camera yard are genuinely different plans. The assessment and quote are straightforward, and every tier is month-to-month, so you're never betting years on the number being right.
Can I put a care plan on a system Guard Nation didn't install?
Yes — that's a deliberate part of the service, and it starts with an assessment. A technician goes through the system you have, documents its condition, and tells you plainly what's healthy, what needs attention, and what any catch-up work would involve before the plan takes over. The assessment matters because a care plan is a promise about the system's ongoing condition, and we won't make that promise on equipment we haven't inspected. Once it's done, the plan runs on the same tiers and the same month-to-month terms as a system we installed ourselves.
What does the annual health check actually involve?
A technician physically goes through the system: cleaning camera domes and lenses, checking focus and night performance, verifying that recording is actually happening and retention matches what you expect, testing sensors and sirens, checking panel backup batteries, reviewing firmware versions, and confirming your monitoring contact list still points at the right people. You get a written record of what was checked, what was found, and what was corrected. It's the difference between believing your system works and knowing it does.
Can I move between tiers?
Yes, and the month-to-month structure is what makes it painless. Sites change — you add a building, wind down a location, or decide after a season that you want live video monitoring on the yard — and the plan should move with that rather than lock you into last year's decision. Moving up or down a tier is a conversation and a requote, not a contract renegotiation. The quarterly reviews in the complete tier exist partly for this: a standing check-in on whether the plan still matches the site.
What does all-parts coverage mean in the complete tier?
It means that when a component we maintain under the plan fails, repairing or replacing it is covered — parts and the service visit — instead of arriving as a surprise invoice. The honest boundaries: it applies to equipment on the plan that we've assessed and maintain, it covers failure in normal service rather than physical damage or vandalism, and anything outside that scope gets quoted plainly before we touch it. The point of the tier is that the system's condition becomes our problem at a predictable monthly cost, and the exact coverage terms are set out when your site is quoted.
More from our security systems.
Why Guard Nation
- One local company designs, installs, monitors and services it.
- Every activation is verified by an operator before anyone is sent.
- We publish the brands we install.